Privacy Policy for LuxXcel

Effective Date: 7/26/25

LuxXcel ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information, including your mobile information, when you use our website and services.

1. Information We Collect

a. Personal Information

When you interact with our website or services, we may collect:

Full name

Email address

Phone number (including mobile number)

Business name and details

Project or service inquiries

Other information you voluntarily submit through forms or scheduling pages

b. Automatically Collected Information

Through analytics tools and cookies, we may collect:

IP address

Browser type

Device information

Page interaction and visit duration

Referral source

2. SMS Messaging & Text Communication

By providing your mobile number and opting in, you consent to receive SMS communications from LuxXcel for purposes that may include:

Booking confirmations and reminders

Marketing messages

Service updates or alerts

Promotional offers

Consent to receive marketing messages is not a condition of purchase.

You may opt-out of receiving SMS messages at any time by replying “STOP” to any message we send. You may also contact us directly to revoke your consent.

Message & data rates may apply. Message frequency varies.

We do not share your mobile number with third parties for their own marketing purposes. We only use it as outlined in this policy.

3. How We Use Your Information

We use collected data to:

Deliver requested services and communications

Confirm bookings and manage appointments

Send marketing and promotional materials (email or SMS)

Improve our website and services

Respond to inquiries

Comply with legal obligations

4. Sharing Your Information

We do not sell your personal or mobile information. We may share it only with:

Service providers (e.g., email platforms, SMS providers, CRMs)

Advertising platforms we use to generate traffic

Legal or governmental authorities, if legally required

Other third parties with your explicit consent

5. Cookies & Tracking

We use cookies and similar technologies for:

Website analytics

Advertising optimization

User experience improvements

You can adjust your browser settings to reject or remove cookies, though this may limit some website features.

6. Third-Party Links

Our website may link to other websites. We are not responsible for their content or privacy practices. Please review their policies before sharing your information.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

8. Your Rights & Choices

You have the right to:

Request access to your personal data

Correct or update your data

Opt out of marketing or SMS communication

Request deletion of your data (where permitted by law)

To exercise any of these rights, email us at: [email protected]

9. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect personal data from them. If you believe we have collected such information, please contact us so we can delete it.

10. Updates to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted here with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

LuxXcel
📧 Email: [email protected]
📞 Phone: 863-231-8091